Frequently Asked Questions
Everything you need to know about shopping with Friendly Strangers.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. For limited edition drops, once they are gone, they are gone! Sign up for 'Back in Stock' alerts on the product page to be notified first.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.